Privacy Policy — eb7777

eb7777 is committed to maintaining the trust and confidence of every player who uses our platform. We handle all personal data with care, transparency, and strict security controls. This Privacy Policy sets out in plain terms how we collect your data, what we do with it, who we may share it with, and how long we keep it. We do not sell your personal data to third parties for marketing purposes.

This policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the broader agreement between you and eb7777. If you have questions about this policy or wish to exercise any of your data rights, please contact our support team at the email address shown in the footer of this page. We aim to respond to all privacy-related enquiries within five business days (Bangladesh Standard Time, UTC+6).

1. Data Controller

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For the purposes of this Privacy Policy, eb7777 (operating at https://eb7777.pro) is the data controller responsible for your personal information. All enquiries relating to data privacy, access requests, and correction requests should be directed to our support team at the email address displayed in the footer of this page.

2. Legal Basis for Processing

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eb7777 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the agreement between you and eb7777, including account management, payment processing, and game delivery.
• Legitimate interests: Processing necessary for fraud detection, security monitoring, platform integrity, and improving the quality of our services, where such interests are not overridden by your privacy rights.
• Compliance with obligations: Processing required to meet internal responsible gaming, age verification, and anti-money laundering obligations.
• Consent: Processing for optional purposes such as marketing communications, where you have provided explicit opt-in consent. You may withdraw this consent at any time.

3. How We Collect Your Data

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eb7777 collects personal data through the following channels:

• Account registration: When you create an account on the eb7777 platform, you provide your name, date of birth, mobile number, email address, and preferred payment method details.
• Identity verification: Where required, we may request a copy of your national identification card, passport, or other government-issued document to verify your age and identity.
• Payment transactions: When you make a deposit or request a withdrawal, we process the payment account information you provide (e.g., your bKash or Nagad mobile number).
• Platform usage: As you use the platform, we automatically collect technical and behavioural data including IP addresses, device information, pages visited, games played, and time spent on the platform.
• Customer support: When you contact our support team, we record the nature of your enquiry and the content of any communications exchanged.
• Cookies and similar technologies: eb7777 uses session cookies and persistent cookies to maintain your login state, remember your preferences, and collect aggregate analytics data. See Section 9 for full details on our cookie usage.

4. How We Use Your Data

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The personal data eb7777 collects is used for the following purposes:

1. To create and manage your player account, including processing your registration and maintaining your account profile.
2. To verify your identity and confirm that you meet the minimum age requirement of 21 years.
3. To process deposits and withdrawals via your registered payment methods (bKash, Nagad, Rocket, Upay, and others).
4. To deliver the games, sports betting markets, and other platform features you have access to as a registered player.
5. To administer bonuses, promotions, and loyalty rewards in accordance with applicable offer terms.
6. To detect, investigate, and prevent fraud, money laundering, prohibited conduct, and security threats.
7. To provide customer support and respond to your enquiries, complaints, and requests.
8. To monitor platform usage and generate aggregate analytics to improve the quality, performance, and reliability of our services.
9. To send you transactional notifications (e.g., deposit confirmations, withdrawal updates, security alerts) via SMS or email.
10. To send you promotional communications about offers, bonuses, and new game launches — only where you have opted in to receive such communications.
11. To support our responsible gaming obligations, including monitoring for signs of problem gambling behaviour and facilitating self-exclusion requests.

5. Sharing Your Data with Third Parties

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eb7777 does not sell, rent, or trade your personal data with any third party for marketing or commercial purposes. We may share your data with the following categories of trusted third-party service providers, strictly for the purposes listed and under binding confidentiality agreements:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other approved payment partners, for the sole purpose of processing your financial transactions.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe, which supply the games available on our platform. These providers may receive anonymised session data required to deliver and authenticate game sessions.
• Fraud prevention and security services: Third-party systems that assist eb7777 in detecting suspicious activity, verifying identities, and maintaining platform security.
• IT and hosting providers: Managed service providers responsible for server infrastructure, data storage, and platform maintenance, operating under strict data processing agreements.
• Professional advisers: Legal, financial, and audit advisers where disclosure is necessary for the conduct of professional advice.

In all cases, we limit the personal data shared to the minimum necessary for the relevant service provider to perform their function. We do not authorise any third party to use your data for their own independent marketing or commercial purposes.

6. International Data Transfers

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Some of eb7777's service providers and game content partners may be located outside Bangladesh. Where your personal data is transferred to servers or processors outside your home country, eb7777 takes reasonable steps to ensure that adequate data protection measures are in place — including contractual safeguards and data processing agreements that require recipients to protect your data to the same standard applied by eb7777.

7. Data Retention

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eb7777 retains personal data only for as long as necessary to fulfil the purposes outlined in this policy, plus any additional period required by our internal obligations. Specific retention guidelines include:

• Active account data: Retained for the full duration that your account remains open and active on the platform.
• Post-closure personal data: Non-transactional personal data (such as contact information and account preferences) will be deleted or fully anonymised within 90 days of account closure, provided there is no outstanding dispute, investigation, or compliance hold.
• Financial transaction records: Deposit and withdrawal records may be retained for up to seven years from the date of the transaction for internal accounting, audit, and fraud prevention purposes.
• Support communications: Records of customer support interactions are retained for up to two years from the date of the interaction, unless the matter forms part of an ongoing or unresolved dispute.
• Security logs: Technical access logs and security event records may be retained for up to 12 months for platform integrity and fraud prevention purposes.

8. Your Data Rights

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As a player on the eb7777 platform, you hold the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data eb7777 holds about you at any time. We will provide this within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. You can update basic account details (such as email address and mobile number) directly through your account settings.
• Right to erasure: You may request deletion of your personal data. This right is subject to any overriding obligations — for example, we cannot erase financial transaction records that we are required to retain for audit purposes.
• Right to restrict processing: In certain circumstances, you may request that we limit how we use your data while a dispute or investigation is pending.
• Right to data portability: Where technically feasible, you may request that we provide your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where our processing is based on your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for targeted promotions. We will cease such processing unless we can demonstrate compelling grounds that override your interests.

To exercise any of the above rights, please contact our support team at the email address displayed in the footer of this page. We will acknowledge your request within two business days and aim to resolve it within 30 calendar days of receipt.

9. Cookies & Tracking Technologies

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eb7777 uses cookies and similar technologies to provide a functional, secure, and personalised experience on the platform. The types of cookies we use include:

• Essential cookies: Strictly necessary for the platform to function. These include session cookies that maintain your login state and security tokens that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Used to remember your preferences such as language settings and display options. These improve your experience but are not strictly required for the platform to operate.
• Analytics cookies: Used to collect aggregate, anonymised data about how players use the platform — including which pages are visited most frequently and how long sessions typically last. This data helps us improve the platform. No personally identifiable data is included in analytics reports.
• Marketing cookies: Used only where you have opted in to receive personalised promotional communications. These cookies help us understand which promotions are relevant to you based on your browsing and gaming activity.

You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may prevent certain features of the platform from functioning correctly.

10. Security Measures

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eb7777 implements a layered approach to data security to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive data fields including payment account identifiers and identity document references.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific function.
• Regular internal security reviews and vulnerability assessments of the platform infrastructure.
• Two-factor authentication available for player accounts to add an extra layer of protection against unauthorised login.
• Automated monitoring systems that flag unusual account activity, such as logins from unrecognised IP addresses or rapid successive deposit attempts.

Despite these measures, no internet-based service can guarantee absolute security. In the unlikely event of a data breach that poses a material risk to your rights or interests, eb7777 will notify affected players promptly and take all reasonable steps to contain and remediate the breach.

11. Children & Minors

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The eb7777 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on our platform, please notify us immediately via the support email address in the footer of this page.

12. Marketing Communications

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eb7777 may send you promotional communications about new games, bonuses, seasonal offers (such as Eid specials, Pohela Boishakh promotions, and BPL cricket offers), and other platform news — but only where you have explicitly opted in to receive such communications during registration or through your account settings. Each marketing message will include a clear opt-out mechanism. You may unsubscribe from marketing communications at any time by following the unsubscribe link in the message or by contacting our support team directly.

Transactional messages (such as deposit confirmations, withdrawal notifications, and security alerts) are not subject to marketing opt-out preferences, as they are necessary for the operation of your account.

13. Links to Third-Party Services

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The eb7777 platform may display references to third-party payment services (such as bKash and Nagad) or game providers. This Privacy Policy applies exclusively to personal data processed by eb7777. Third-party services operate under their own privacy policies, and eb7777 accepts no responsibility for the data practices of any third party. We encourage you to review the privacy policies of any external service you use in connection with your eb7777 account.

14. Changes to This Privacy Policy

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eb7777 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, operational requirements, or applicable standards. When material changes are made, we will notify registered players via the email address or mobile number on their account. The most current version of this policy will always be available at https://eb7777.pro/privacy-policy. Your continued use of the platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms.

15. Contact Us

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If you have any questions, concerns, or requests relating to this Privacy Policy or the way eb7777 handles your personal data, please contact our support team. Our email address is displayed as plain text in the footer of every page on this site. We are committed to addressing all privacy enquiries promptly, transparently, and in good faith.